How to Resolve Quicken error CC-891?

Published by Gavin Jacob , Last Updated On : Apr 22, 2022

Quicken software is used to manage our financial stuff in the best possible manner. Like any other software, Quicken is prone to errors. One such Quicken error  CC-891, which generally results at the time when the account is updated in financial institutions. Given below are the steps to solve the error. In case of any problem while using the steps you can dial Quicken Support Phone number to take help by the connoisseurs.

Steps to Fix Quicken error CC- 891

Step 1: Make certain that the Quicken Service is of the latest version

1. Start Quicken
2. Click on Help and select Check for Updates from the drop-down
3. In case, the update is there, click on Yes for its installation and if the Quicken is already operating with the latest version, go on to the step 2

Step 2: Refresh your account details

1. From the account bar, click on the account having error code
2. Click on Update Now (Ctrl+Alt+U) on the top-right gear icon
3. Enter the password of your bank on the next screen and then click Update Now
4. If the account gets updated, repeat the process with other accounts with error code.

If the error remains, move on to step 3

Step 3: Deactivate the accounts with error code

1. Under Tool, click on Account Lists (Ctrl+A)
2. Click Edit on accounts having this error
3. Go to Online Services
4. Click on Deactivate and click on Yes to confirm the deactivation of the account
5. Finally, click on OK and then Done to apply the changes
6. Repeat the process for the deactivation of other accounts showing the Quicken error CC-890, error cc-891

Before the process of reactivating the accounts, we have to take these extra steps to make sure that Quicken files are fine. To do this, follow these steps:

1. Go to File and click on File Operations and then click on Validate and Repair
2. Mark a check on Validate File and then click on OK
3. This starts the process of validation, whose duration depends on the size of the file
4. Upon the completion of the validation process, the status of the file will be shown at the Data Log notepad

For reactivation of accounts, proceed to the next step

Step 4: Reactivate the account

1. Go to Tools and click on Account List (Ctrl+A)
2. Click Edit on accounts having the error code
3. After selecting Online Services click on Set up Now
4. Type your credentials, username, and password
5. Mark a check on Save this Password (you may be required to give vault password or Quicken ID and password)
6. Click on Connect
7. Upon finding the account, LINK it rather than adding it
8. Click on Next and then on Finish
9. Repeat the same process for the other deactivated accounts

Hope this will help to solve the error code, in case of any problem dial the Quicken Customer Service Phone Number to speak to Quicken customer care.